Terms of service

Terms of Service

Welcome to BoxPack (Pty) Ltd ("we", "us", "our", "Box Pack"). By accessing or using our website and placing an order, you agree to the following terms.

1. About Us

BoxPack (Pty) Ltd is a South African supplier of moving boxes, packaging materials, and moving kits, sold via our online store.

2. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order, including in cases of pricing errors, stock unavailability, or suspected fraud.
  • Prices are listed in South African Rand (ZAR) and include VAT where applicable.

3. Payment

  • Payment is required in full at the time of order.
  • Payments are processed securely through [payment provider name]. We do not store your card details.

4. Shipping and Delivery

  • We deliver across South Africa. Estimated delivery times are provided at checkout and in our Shipping Policy, but are not guaranteed.
  • Risk in the goods passes to you upon delivery.
  • See our Shipping Policy for full details.

5. Returns and Refunds

  • Returns are accepted within 48 hours of delivery for unopened, undamaged items. See our Returns Policy for full details.

6. Product Information

We make reasonable efforts to ensure product descriptions, images, and pricing are accurate. Minor variations in colour or packaging may occur and do not constitute a defect.

7. Limitation of Liability

To the extent permitted by law, BoxPack (Pty) Ltd is not liable for any indirect, incidental, or consequential loss arising from the use of our products or website, except where such liability cannot be excluded under South African law (including the Consumer Protection Act, 2008).

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of BoxPack (Pty) Ltd unless otherwise stated, and may not be used without permission.

9. Governing Law

These terms are governed by the laws of the Republic of South Africa.

10. Changes to These Terms

We may update these terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

For any questions about these terms, please reach out via the contact form on our website.

These terms were last updated on [date].